Section 1: AI Awareness

Make sure people know where AI is used and what the basic rules are.

Identified all AI systems in use Why it matters: Without a full inventory, teams miss risky workflows and cannot apply controls consistently. Staff informed about which tools use AI Why it matters: Users should never be surprised they are relying on AI output in daily work. AI usage policy documented Why it matters: A written baseline policy prevents ad-hoc behavior and creates a common standard.

Section 2: Training

Article 4 expects practical literacy measures, not one-off awareness campaigns.

AI literacy training conducted for all staff Why it matters: All relevant teams should receive baseline training tailored to their role. Training records documented Why it matters: Attendance and content evidence proves measures were actually taken. Refresher schedule established Why it matters: AI tools and risks evolve quickly, so recurring refreshers are essential.

Section 3: Risk Understanding

People need to understand model limits, failure modes, and when to escalate.

Staff trained on AI bias and limitations Why it matters: Teams should understand hallucinations, bias risks, and confidence pitfalls. Escalation procedures for AI errors documented Why it matters: Clear escalation paths reduce harm and shorten incident response times. Human oversight responsibilities defined Why it matters: Named owners and override authority are core to accountable AI use.

Section 4: Governance

Turn literacy into a repeatable operating system with ownership and review cadence.

AI literacy officer/responsible person designated Why it matters: One accountable owner prevents governance tasks from being scattered. AI acceptable use policy published Why it matters: Teams need a public internal source of truth for permitted and restricted AI use. Regular knowledge assessments scheduled Why it matters: Simple recurring checks confirm training quality and identify weak spots early.

AI Literacy Checklist (Article 4)

Progress

Section 1: AI Awareness

Section 2: Training

Section 3: Risk Understanding

Section 4: Governance

Next steps