Terms of Service
Last updated: 12 April 2026
1. Service description
ClearAct is operated by Nespit Bilgi Teknolojileri Limited Şirketi ('Company', 'we', 'us'), registered in Istanbul, Türkiye (see Imprint for full details). ClearAct provides EU AI Act compliance tools for SMEs, including a free risk assessment quiz, AI system inventory, compliance report generation, and document template filling. Some features are free; others require a paid subscription.
2. Eligibility
You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use ClearAct. If you are using ClearAct on behalf of a company or organization, you represent that you have the authority to bind that entity to these terms.
3. Your account
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate and complete information when creating your account. Notify us immediately at [email protected] if you suspect unauthorized access to your account.
4. Not legal advice
ClearAct provides informational tools to help you understand your obligations under the EU AI Act (Regulation (EU) 2024/1689). Our risk assessments, compliance reports, and generated documents are for guidance purposes only and do not constitute legal, regulatory, or professional advice. The outputs are generated using AI and may contain inaccuracies. You should always consult qualified legal counsel before making compliance decisions or relying on any output from ClearAct.
5. Accuracy and availability
We make reasonable efforts to provide accurate and up-to-date information about the EU AI Act. However, we do not warrant that the service will be uninterrupted, error-free, or that any content is complete, current, or free from errors. The EU AI Act is a new regulation and its interpretation may evolve through guidance documents, delegated acts, and court decisions. We update our content periodically but cannot guarantee real-time accuracy.
6. AI-generated content
Some features of ClearAct use artificial intelligence to generate compliance reports, fill document templates, and provide recommendations. AI-generated content may contain errors, omissions, or inaccuracies. You are solely responsible for reviewing, verifying, and validating any AI-generated output before using it for compliance purposes. We do not guarantee the accuracy, completeness, or legal sufficiency of AI-generated content.
7. Intellectual property
All content, branding, design, and software on clearact.net are our property or that of our licensors. You may not copy, modify, distribute, or create derivative works without prior written consent. Compliance reports and documents generated for your account are yours to use for your business purposes.
8. Payment and billing
Paid subscriptions are billed and processed by Lemon Squeezy (Lemon Squeezy, LLC), which acts as the Merchant of Record for all transactions. Lemon Squeezy handles payment collection, invoicing, sales tax, VAT, and chargebacks on our behalf. Prices are displayed in Euros (EUR). By purchasing a subscription, you also agree to Lemon Squeezy's terms of service. Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.
9. Free trial
We may offer a free trial period for Pro features. Each account is entitled to one free trial only. At the end of the trial period, access to Pro features will be suspended unless you subscribe to a paid plan. We reserve the right to modify or discontinue the free trial at any time.
10. Refunds
Refund requests are handled in accordance with Lemon Squeezy's refund policy and applicable consumer protection laws. If you are unsatisfied with the service, you may request a refund within 14 days of purchase by contacting us at [email protected] or through your Lemon Squeezy customer portal.
11. Termination
You may cancel your subscription at any time through your Lemon Squeezy customer portal. We may suspend or terminate your account if you violate these terms, engage in abusive behavior, or use the service for purposes that are illegal or harmful. Upon termination, your right to use paid features ceases immediately. You may request export of your data within 30 days of termination.
12. Limitation of liability
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of ClearAct. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.
13. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the service, your violation of these terms, or your reliance on any AI-generated content for compliance purposes.
14. Governing law and jurisdiction
These terms are governed by the laws of the Republic of Türkiye. Any disputes arising from or relating to these terms or the use of ClearAct shall be subject to the exclusive jurisdiction of the Istanbul Courts and Enforcement Offices. For users within the European Union, nothing in this clause limits your rights under mandatory consumer protection laws of your country of residence.
15. Changes to these terms
We may update these terms from time to time. When we make material changes, we will notify registered users by email at least 14 days before the changes take effect. Continued use of the service after the effective date constitutes acceptance of the updated terms. If you do not agree with the changes, you should stop using the service and cancel your subscription.
16. Contact
For questions about these terms, contact us at [email protected].