Article 20 — Corrective Actions and Duty of Information

Article 20

Corrective actions and duty of information

1. Providers of high-risk AI systems which consider or have reason to consider that a high-risk AI system that they have
placed on the market or put into service is not in conformity with this Regulation shall immediately take the necessary

corrective actions to bring that system into conformity, to withdraw it, to disable it, or to recall it, as appropriate. They shall
inform the distributors of the high-risk AI system concerned and, where applicable, the deployers, the authorised
representative and importers accordingly.

2. Where the high-risk AI system presents a risk within the meaning of Article 79(1) and the provider becomes aware of
that risk, it shall immediately investigate the causes, in collaboration with the reporting deployer, where applicable, and
inform the market surveillance authorities competent for the high-risk AI system concerned and, where applicable, the
notified body that issued a certificate for that high-risk AI system in accordance with Article 44, in particular, of the nature
of the non-compliance and of any relevant corrective action taken.